Internet Banking with Bank of Franklin is secure, easy, and makes life simple. When you sign up for our convenient BillPay service, you may never have to write another check or buy a stamp!
Why should I use Internet Banking?
Millions of people worldwide are enjoying the freedom, convenience, and security of online banking. There are several benefits. You can access your account 24-hours a day, 7-days a week from anywhere that you have Internet access. You can view account balances, transfer funds, make loan payments, view transactions, and even pay your bills with our BillPay Service.
How much does Internet Banking and BillPay cost?
Both of these services are absolutely FREE for Bank of Franklin customers.
How do I enroll for Internet Banking?
Enrolling for Internet Banking is as easy as clicking here and completing our enrollment form. Once you complete the information, it is automatically forwarded to us and an Internet Banking Specialist will review your information. Within 2 business days, you will receive an email confirming your enrollment.
Helpful tips for the enrollment process:
- Be sure to have your account numbers available. You will be asked to provide these during the enrollment process.
- You will be asked to create a “Preferred User ID” and “Password”. Your user ID and password need to be unique to you and difficult for another party to guess. Avoid birthdays and social security numbers. Be sure to remember your user ID and password because you will need them each time you access Internet Banking.
- At the end of the enrollment process you will receive a confirmation number. Please write this number down in case you have questions concerning your enrollment.
I received my confirmation enrollment email. Now what?
Upon your first login to Internet Banking, there are few security steps you will be prompted to complete.
- Choose a PassMark image. You will be prompted to select an image (picture) from the image library. This technology is an extra layer of security for our customers and prevents phishing, key logging and man-in-the-middle attacks.
- Choose a caption for your image. Again, this step is just extra security to ensure that we are protecting your banking information.
- Set up your security/challenge questions. You will be asked to answer a few easy questions. Remember your answers because you may be periodically prompted to answer them for security purposes.
Can I view a demo of your Internet Banking product?
Sure! Just click here and choose the “Take a test drive” button.
How does BillPay work?
Bill Pay allows you to submit bill payments online. No more writing checks or buying stamps! You can pay virtually anyone, anytime, anywhere within the United States. You set up your own list of payees and enter the amounts to pay each month. You can also set up recurring payments. Payments are done both electronically and by paper drafts. Arrival times are different depending on the location of the payee. Estimated times are shown for each payee when a bill is initiated.
How do I enroll for the BillPay service?
After logging into Internet Banking, click on the “Bill Payment” link at the top of the screen. Accept the terms and conditions and your enrollment will be processed in 2 – 3 business days.
What should I do if I forget my login and password?
Please contact us during normal business hours at 601-384-2305 and ask to speak to an Internet Banking Specialist. We will be happy to help you.