Privacy Policy

PRIVACY POLICY 

 

Mobile Application Privacy Notice effective August 30, 2026

This Privacy Policy applies to Bank of Franklin and its mobile banking application. Bank of Franklin is committed to protecting the privacy and security of information provided through our mobile banking services. This notice supplements our Privacy Policy, which contains additional information about our privacy practices and your privacy rights.  Please review our full Privacy Policy for more information. It can be found on our website or a copy obtained from the bank.

Information We Collect and Use

When you use the Bank of Franklin mobile application, we may collect or access information necessary to provide mobile banking services, including:

  • Personal and account information
  • Financial and transaction information
  • Login and authentication information
  • Device and technical information
  • Information relating to your use of the App
  • Location information when you enable location services
  • Information accessed through device features, such as biometric authentication features

This information may be used to provide banking services, process transactions, authenticate users, protect accounts, prevent fraud, provide customer support and meet legal requirements.

Sharing of Information

Information may be shared with service providers that assist Bank of Franklin in providing mobile banking services, as permitted by law and in accordance with our privacy practices.

Data Security

Bank of Franklin uses safeguards designed to protect personal information from unauthorized access and use.  No method of transmitting or storing information can be guaranteed to be completely secure.

Data Retention and Deletion

Bank of Franklin retains personal information as necessary to provide services and meet legal, regulatory and business requirements. Users may request deletion of eligible personal information by contacting Bank of Franklin. Certain information may be retained when required or permitted by law. Deleting the App from your mobile device does not by itself close your Bank of Franklin account or request deletion of information maintained by the bank.

Children’s Privacy

The App is not directed to children under the age of 18, except as permitted by applicable law and Bank of Franklin’s policies. 

Changes to This Notice

We may update this Mobile Application Privacy Notice from time to time.  When we make changes, we will update the effective date above and provide additional notice where required by applicable law.

Contact Us

For questions about this Privacy Policy or our privacy practices, contact:

Bank of Franklin
(601) 384-2305
www.bankoffranklin.com


 

FACTS

 

WHAT DOES BANK OF FRANKLIN DO WITH YOUR PERSONAL INFORMATION?

 

Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

 

What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and income

  • account balances and payment history

  • credit history and credit scores

When you are no longer our customer, we continue to share your information as described in this notice.

 

How?

All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Bank of Franklin chooses to share; and whether you can limit this sharing.

 

Reasons we can share your personal information

For our everyday business purposes—
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus

Does Bank of Franklin share?
Yes

Can you limit this sharing?
No

For our marketing purposes—
to offer our products and services to you

Does Bank of Franklin share?
No

Can you limit this sharing?
No

For joint marketing with other financial companies

Does Bank of Franklin share?
No

Can you limit this sharing?
No

For our affiliates’ everyday business purposes—
information about your transactions and experiences

Does Bank of Franklin share?
No

Can you limit this sharing?
We don’t share

For our affiliates’ everyday business purposes—
information about your creditworthiness

Does Bank of Franklin share?
No

Can you limit this sharing?
We don’t share

For our affiliates to market to you

Does Bank of Franklin share?
No

Can you limit this sharing?
We don’t share

For nonaffiliates to market to you

Does Bank of Franklin share?
No

Can you limit this sharing?
We don’t share

 

Questions?

Call (601) 384-2305 or go to www.bankoffranklin.com.

 

Who we are

Who is providing this notice?
Bank of Franklin

 

What we do

How does Bank of Franklin protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

 

How does Bank of Franklin collect my personal information?

We collect your personal information, for example, when you

  • open an account or deposit money

  • pay your bills or apply for a loan

  • use your credit or debit card

We also collect your personal information from others, such as credit bureaus or other companies.

 

Why can’t I limit all sharing?

Federal law gives you the right to limit only

  • sharing for affiliates’ everyday business purposes—information about your creditworthiness

  • affiliates from using your information to market to you

  • sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.

 

Definitions

Affiliates

Companies related by common ownership or control. They can be financial and nonfinancial companies.

  • Bank of Franklin does not have any affiliates.

Nonaffiliates

Companies not related by common ownership or control. They can be financial and nonfinancial companies.

  • Bank of Franklin does not share information with nonaffiliates.

 

Joint marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • Bank of Franklin does not joint market.